SMS Privacy Policy

Effective Date: August 12, 2026

Applied Roofing Solutions, Inc. (“Applied Roofing Solutions,” “we,” “us,” or “our”) respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information associated with our SMS/text messaging communications.

Information We Collect

When you communicate with Applied Roofing Solutions or opt in to receive SMS/text messages, we may collect information including:

  • Your name
  • Mobile telephone number
  • Email address
  • Property or service address
  • Information you submit through our website
  • Your communication preferences
  • SMS opt-in and opt-out records
  • The date and time of your consent
  • Text message content and communication history
  • Information regarding roofing services, estimates, appointments, or projects associated with your request

How We Use SMS Information

We may use your information to:

  • Respond to inquiries
  • Schedule roofing inspections or appointments
  • Send appointment confirmations and reminders
  • Provide estimates or proposal follow-ups
  • Provide project or service updates
  • Communicate regarding repair and maintenance requests
  • Provide customer support
  • Send information you specifically requested
  • Maintain records of consent and messaging preferences
  • Comply with legal, regulatory, carrier, and telecommunications requirements
  • Protect against fraud, abuse, or unauthorized use of our communication systems

SMS Consent and Mobile Information

SMS opt-in consent and mobile telephone numbers collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Your consent to receive SMS communications applies only to Applied Roofing Solutions and its authorized service providers acting on its behalf.

We may disclose mobile information to vendors and service providers that perform services on our behalf, such as telecommunications providers, SMS messaging platforms, hosting providers, or other technology providers necessary to deliver our communications.

Those providers may use the information only as necessary to provide services to Applied Roofing Solutions and are not authorized to use your mobile information for their own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their marketing or promotional purposes.

SMS Opt-Out

You may withdraw your consent to receive SMS/text messages at any time by replying STOP to a message from Applied Roofing Solutions.

After opting out, you may receive a final confirmation message. We will then discontinue SMS communications to that number unless you subsequently provide consent to receive messages again.

For assistance, reply HELP or contact us at (336) 394-4607 or info@appliedroofingsolutions.com.

Information Security

Applied Roofing Solutions uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We may retain SMS communication records, consent records, opt-out requests, and related information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with applicable laws and regulations, and demonstrate compliance with telecommunications requirements.

Your Choices

You may contact Applied Roofing Solutions to:

  • Ask questions about the information we maintain about you
  • Update or correct your contact information
  • Change your communication preferences
  • Request that we stop sending SMS messages

To stop SMS messages, you may simply reply STOP.

Changes to This SMS Privacy Policy

We may update this SMS Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or messaging services.

The updated policy will become effective when posted on our website unless otherwise stated.

Contact Information

Questions regarding this SMS Privacy Policy may be directed to:

Applied Roofing Solutions, Inc.
201 E. Morehead Street
Reidsville, NC 27320

Phone: (336) 394-4607

Email: info@appliedroofingsolutions.com